![]() ![]() Over the last 10 months, Bellhops reconstructed its entire tech platform to make online bookings faster and offer a new customer dashboard that allows customers to more easily schedule and reschedule their reservations.īellhop also has added to its senior staff over the past year or so by hiring Peter Usu from UberEasts as chief operating officer, Michael Harbot from KeyMe as chief marketing officer, and Gus Pinto from MagicLeap as chief product officer. ![]() Moving is regarded as an essential service, one that impacts 30 million Americans each year. "The reason that moving stinks for many people is not just the actual moving day, but all those things you have to do before you move and after you move and we're able to provide a lot of those ancillary services that people who are moving also need," Marklin said. The 9-year-old Chattanooga-based company is rebranding and expanding its services to continue growing even during the current pandemic Last year, the company's footprint expanded from coast-to-coast and Bellhop ended 2019 providing their services in more than 60 cities across the nation.Ĭontributed photo / Bellhop workers load moving van. With backing by the Chattanooga-based venture capital firm the Lamp Post Group, Doody and Vlahos brought their startup firm to Chattanooga and have since expanded its service across most of the country. The founders' initial goal with the company, originally known as Campus Bellhops, was to schedule 30 to 40 moves during freshman orientation weekend, but they ultimately completed 325 and decided to turn their idea into a bigger business. Since its start nearly a decade ago, Marklin said Bellhops has sought to provide the on-demand talent and support services for those making moves and to offer a straightforward process for its workforce to find and receive job assignments.īellhops began in 2011 when Cameron Doody and Stephen Vlahos were wanting to provide a way for their fellow students at Auburn University to move into and out of their dorms. With its technology-based business model that streamlines the booking and cost estimation for customers, Bellhops is seeking to revolutionize much of the $18 billion-a-year moving industry. "What we're known for is our people, our hospitality, the seamless process we've created and the great value we offer."īellhop will remain focused on people's moves, which the typical American makes 12 times during his or her lifetime. "We want a Bellhop move to be completely different experience and we want to be able to have other home service experiences that have the Bellhop brand and quality as well," Marklin said. Luke Marklin, a former Uber general manager who has headed Bellhops for the past three years, said the new name reflects the "Bellhop experience" that the company provides with its on-demand workers, not just for moving goods but also for packing, preparing, installation and cleaning services related to people moving. The changes for Bellhop, which has already been backed by $56 million in venture capital over the past three years, is helping the company to continue to grow even during the coronavirus pandemic. America's fastest growing moving company is expanding its services and territory, but the company is shortening its name.īellhops, the Chattanooga-based technology startup that is revamping the moving industry, is rebranding itself to the singular "Bellhop" name as it adds such service options as packing, furniture assembly and pod transport. ![]()
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